This Privacy Policy describes how Novoliv collects, uses, and discloses your information and your options. This policy applies to our website, novoliv.com
This Policy applies exclusively to the Services, not to third-party websites or services. We also collect personal data offline, such as when you call us for help or at conferences.
You accept this Policy by using the Services. Learn how we use your information by reading our Policy. Please contact info@novoliv.com with any questions about these practices.
This Privacy Policy describes the information we collect, use, and share through our website to operate, improve, develop, and provide the Services to you. It also describes your choices regarding our use of this information.
Please read this Privacy Policy to understand how we will handle your information. You consent to this Privacy Policy and our collection, use, disclosure, and storage of information by using our Services.
This Policy applies exclusively to the services and not to third-party websites, apps, or services.
Data We Collect
We may acquire information from you, automatically or other sources, depending on how you use the Services.
Information You Give Us
We collect information from you when you provide us feedback or respond to surveys or quizzes. The following is typical information you may give us.
Name, email, and address/ website.
Account information like login, preferences, and interests. You can enter this information when creating users’ comments.
Communications include any information you send to us (1) in an email, during a customer service interaction, or at an event; (2) on social media by liking or sharing our post
Your IP address may indicate your general position, and the service may capture your mobile device’s actual location.
You need not submit personal information. However, if you do not give certain information, the Services will not work or you will not be able to access certain features. For instance, you cannot register without your name and email address.
Health data may be considered “sensitive” under several regulations. The Supplemental Privacy Notice addresses this.
Automatic Data Collection
When you use the Services, we automatically gather the following information:
- Usage information about how you use the Services, including the date and time, pages viewed, links clicked, time spent on each page, websites or apps you visited before and after the Services, your search history, and content you post.
- Location data, as above.
- We and others may collect and retain this information using cookies and other technologies. The Services utilize cookies and similar technologies. See Cookies, Analytics, and Advertising below.
We use your information for various purposes, depending on the type and how you use the Services. These goals may include:
- Provide and maintain Services, including account registration and business operations.
- Remember your preferences to personalize Services.
- Research and analyze the Services, including use.
- Enhance Services, including adding features.
- Do surveys, sweepstakes, etc.
- Secure and prevent fraud.
- Validate your identity.
- Cookies & Disclosure
- Cookies, Analytics, and Advertising
Cookies
We and other parties may use cookies to collect your data. A cookie is a small text file that web servers place on your device, designed to store basic information and to help websites and apps recognize your browser.
Cookies help you navigate and interact with the Services, making your experience more relevant and personalized, helping us analyze the use of the Services, saving your preferences, authenticating you, and enabling certain kinds of advertising.
The cookies on the Services may be set by us (first-party cookies) or by third parties (third-party cookies). We may use session cookies and persistent cookies.
To alter your cookie choices generally, please consult the “Help” section of your browser for information about how to adjust your browser settings to notify you when a cookie is being set or updated or to block cookies entirely.
Any preferences you have exercised in this way will only apply to the specific device/browser on which you made them, so if you want these preferences to apply when you access the Services from a different browser or device, you will need to make these preference choices in that specific browser or device. If you block or disable certain cookies, the services may not perform as intended and you may not have access to certain features or functions. Some cookies are strictly necessary for the Services to function, meaning that you cannot opt out of them.
Analytics
We and third-party web analytics services like Google Analytics, may use cookies and similar technologies for analytics reasons. You may get more information about Google’s analytics practices here. You can prevent Google Analytics from using your information for analytics by installing the Google Analytics Opt-out Browser Add-on. Any preferences you have exercised through these methods will only apply to the specific device/browser on which you made them, so if you want these preferences to apply when you access the Services from a different browser or device, you will need to install the browser add-on or otherwise indicate your preferences in that specific browser or device.
Online Advertising
On the Services, we may allow third party cookies and third-party advertising technologies (e.g., ad networks and ad servers such as Google’s ad services) that use cookies and similar technologies to deliver relevant and targeted advertisements and other content to you on the Services and on other websites you visit and applications you use. These advertising may be based on the content of the page you are visiting, automatically acquired information, information you provide, and other information about you. These advertising may also be based on your present behavior or your activity over time and across other websites, and may be personalized to your interests.
Disclosure of Your Information
We may share your information as follows:
- Our workers, contractors, and others require your information to provide Services.
- We may share your information with suppliers who provide website hosting, data storage, analytics, research, marketing and advertising, payment processing, security, data enrichment, content, contests and similar offerings, and other services.
Advertising
We may also help third parties advertise their products and services by tailoring their ads to their target audience. Our Services may display these ads. Your IP address, operating system, and device type may be utilized to display relevant ads. Ads will be tailored to your device based on the information acquired from it.
We may disclose your information if required by law or legal process or in the good faith belief that disclosing your information is reasonably necessary to (1) comply with a legal obligation, (2) protect and defend the rights, property, or personal safety of ourselves, our personnel, Service users, or the public, (3) obtain legal advice, or (4) protect against legal liability. This includes fraud-prevention disclosures.
We may disclose your information as per your consent.
Email info@novoliv.com with the subject line “Revoke Consent” and specifying the information and disclosure(s) for which you want to revoke consent at any time.
You can post or otherwise offer information to the Services for others to view. If you use social media platforms or “social features” on the Services (e.g., Facebook plugins), such platforms may have access to your information. Information posted on community forums may be accessible to others. Your disclosure of information in these ways is not our disclosure.
Your Data Rights
We may allow you to request certain “personal information” or “personal data,” as defined by applicable law, depending on your jurisdiction. You can request that we:
- Allow you to view and/or copy your personal data.
- Inform you about the types of personal information we collect or release about you, their sources, our business or commercial purpose for collecting it, and the parties to whom we disclose it.
- Correct your erroneous personal data.
- Remove some of your personal data.
Certain information may be exempt from your requests by law. We need to keep certain information to provide the Services to you, therefore deleting it would prevent us from doing so. We may need to keep some information to comply with the law or exercise our rights.
We may need to verify your name and email address before replying to certain requests, depending on the type of request and the sensitivity of the material. If allowed by law, you can authorize an agent to make requests. You or the agent will have to sign a written authorization or power of attorney for the agent to act on your behalf. You must still prove your identification to us.
If you have problems about our practices, you may be able to contact your local data protection authorities. Visit your local data protection authority’s website for additional information. Please contact us first to address any questions or issues.
Your Marketing Communications and Push Notification Options
If you give us your email address, we may send you marketing and promotional messages from us and our partners, subject to legal constraints. Follow the “Unsubscribe” instructions in these emails to unsubscribe. As required by law, processing your request may take time. We may send you account-related and policy changes even if you unsubscribe from marketing and promotional emails.
Text/SMS
If you give us your mobile number, we may send you text/SMS marketing and promotional messages, according to regulatory requirements. Answer “STOP” or “UNSUBSCRIBE” to stop receiving these messages.
Push notifications
You may receive push alerts from our apps. Disable these notifications and customize your notifications in device settings.
Contractual duties
We may process personal data to fulfill our contract with you.
Rightful interests. Customer service, certain promotional activities, analyzing and improving our business, providing security for our Services, preventing fraud, and managing legal issues are some of the reasons we process personal data.
Following the law
Legal requirements dictate how we use, share, and disclose information. This involves processing tax, financial, and other government-regulated personal data.
Per your consent. We process personal data with your consent as required by law and in other instances. You can revoke your consent at any time by emailing legal with the subject line “Revoke Consent” and describing the personal data and processing activities included.
Your rights
As permitted by law, you may request us to:
Provide you with a copy of your personal data in a frequently used, machine-readable format or transfer it directly to another controller, when technically feasible.
Restrict our processing of personal data if it is unlawful, if we no longer need to process it, while we verify its accuracy after you have contested it, or if you object to the process based on legitimate interests.
You can also complain to a supervisory authority in your country of habitual residence, place of work, or claimed violation if you feel our processing of your data violates EEA or UK privacy legislation. Please contact us first to address any questions or issues.
We use cookies
We must disclose the types of cookies we use on the Services under EEA and UK law.
Totally necessary cookies: Cookies allow you to use our Services. You need these cookies to use our Services and features. Disabling them may limit Services use. Our Services are likewise protected by these cookies.
Preference cookies: Cookies store login data, country and language preferences, and website preferences. Without these cookies, our Services may not remember your country/language preference or tailor your browsing experience with relevant information. These cookies can also detect your device to save you from repeating information.
Performance cookies: These cookies track your service usage, including the pages you view most. These cookies measure page load, site response times, and error messages to improve your experience.
Advertising/targeting cookies: These cookies track your service usage to optimize your experience and deliver more relevant content and advertising. Surveys are used to assess consumer satisfaction. They remember your visit and help us understand service usage.
Some of these cookies are from other parties that collect information about our service users to provide “interest-based advertising” on our Services and elsewhere online. Other parties involved in interest-based advertising collect internet browsing information (e.g., websites visited, time of visit) across different websites and over time and may use it to provide you with ads from us and other companies over the internet.
Retention
Your data is kept as long as needed for the intended use. These periods depend on the information, your contacts with us, and the collection and processing purposes.
We shall permanently erase or destroy your data or anonymize it after we have used it.
Security
We utilize reasonable measures to protect your information against unauthorized access, use, or disclosure, but no method of Internet communication or electronic storage is completely secure.
Use strong passwords, close accounts after using them on shared devices, and avoid using the Services via unprotected networks to protect your information and accounts. You are responsible for any account activity, whether you authorized it or not. If you discover unauthorized password or account use, please notify us.
Miscellaneous
External links
The services may link to third-party websites, apps, or services. This Policy does not cover other parties’ privacy practices or websites, apps, or services. Review privacy policies before interacting with others.
Child privacy
The Services are not for kids. We do not intentionally collect “personal information” from children under 13 (as defined in the U.S. Children’s Online Privacy Protection Act). If someone under 13 provides us with personal information, we will make reasonable attempts to delete it from our databases as required by law.
This Policy can Change
We may revise this Policy. The amended Policy will be posted here with a new “Last updated” date. You consent to our processing of your information after an update to this policy is posted by using or otherwise interacting with the services.